Formal Complaints Policy

July 8, 2026 Finance & Future Development Committee (Committee) Approved View on council website
Full council record

Purpose

The Formal Complaints Policy has been reviewed and amended to ensure it remains up to date and aligned with current guidance and best practice.

Supporting Documents

Appendix A for Formal Complaints Policy.pdf
Formal Complaints Policy Report.pdf
Appendix C for Formal Complaints Policy.pdf
Appendix B for Formal Complaints Policy.pdf

Details

OutcomeRecommendations Approved
Decision date8 Jul 2026