Purpose

To update members and seek approval for
revised policies within Parking Services.

Content

1)            
That Committee approves the updated Customer
Service Policy (Appendix A). This policy will establish a
formalisation of the procedures linked to the new IT system which
will be used to promote consistency and support officers with their
decision making.

2)            
That committee approves the new policy for
barrier-controlled car parks (Appendix B). This policy will
establish a formalisation of the procedures that have been
historically used to promote consistency and support officers with
their decision making.

3)            
That Committee approves the new policy for parking
bay suspensions (Appendix C). This policy will establish a
formalisation of the procedures that have been historically used to
promote consistency and support officers with their decision
making.

4)            
That Committee approves the Parking Services
Penalty Charge Notice Policy (Appendix D). This policy will establish a
formalisation of the procedures that have been historically used to
promote consistency and support officers with their decision
making.

5)            
That Committee approves the updated policy for
Parking Design & Implementation (Appendix E). This policy will establish a
formalisation of the procedures that have been historically used to
promote consistency and support officers with their decision
making.