Purpose

Decision made to purchase an existing ICT
software system.
Confirm software is used to keep digital records of council assets.
Records against any given asset include maintenance undertaken on
the asset, the condition of the asset when inspected, public
enquiries raised against the asset, and any street works or licence
permits granted or refused against the asset. From the information
gathered in Confirm we can predict the best time within an assets
life to repair/replace it before it becomes costly and a danger to
the public. Inspections and repairs on an asset are date stamped
and evidenced photographically within Confirm which provide
essential information for insurance claims in court.
Accessing Confirm on mobile devices has saved staff the
doublehanding task of returning to the office and typing up their
on-site work for the day. Most assets have an interest for multiple
teams within the council and, by using Confirm as a single source
system, duplicated or out of sync records between different teams
have been removed. I.e., everyone sees the same picture and
everyone has access to the information.
Confirm is critical for several teams to meet statutory duties and
reporting. These include but are not limited to: Highways receiving
and responding to public enquires under its duties of section 41 of
the Highways Act. Bridge Condition Indicator scores submitted
annually to Whole Government Accounts. Energy Extract report of all
the council’s highway electrical assets to Western Power
Distribution. Statutory export of National Street Gazetteer records
monthly.

Content

Approval for the extension of the existing
Confirm software G-Cloud contract into the optional 4th year.
Confirm is the asset management and maintenance reporting software
used by teams across the Growth and Regeneration directorate. The
existing contract was procured in December 2020, via the G-cloud
platform. We are in the 3rd year of a 4 year (2 + 1 + 1) G-cloud
contract with Brightly to provide us with the Confirm software. To
ensure the continuation of this critical service, we have approved
activation of the final 12 month extension of the contract. The 4th
year of the contract will run from 1st February 2024 to 31st
January 2025.