Purpose

To provide an update for the Committee on the
Housing & Consumer Standards Programme and compliance.

Content

The Committee RESOLVED to note:

The Housing Consumer Standards
Programme update (Appendix Ai). Including the Housing Consumer
Standards Programme internal audit report (Appendix Aii) and Social
Housing Service 4 year audit plan (Appendix Aiii).
The latest landlord compliance
performance report (Appendix Aiv).
The resident’s voice actions
and feedback from the Housing Scrutiny Panel.
The update on new and upcoming
legislation and regulatory changes (Appendix Av).
The update from the latest
regulatory review meetings with the Regulator of Social
Housing.