Annual Performance, "State of the City" and Customer Feedback Report 2022/23

July 3, 2023 Leader of the Council (Cabinet member) Approved View on council website
Full council record
Purpose

To note the Council's annual performance report against the Corporate Plan;To note the annual complaints and customer feedback report;To note the "State of the City" (City Portrait) report

Content

Matter for Decision

 

This report invites the Executive Councillor to note the
contents of the Annual Report against the Council’s Corporate Plan, the Annual
Complaints and Customer Feedback Report, and the State of the City report.

 

Decision of the Leader of the Council:

 

     
i.         
To
note the Annual Report against the Council’s Corporate Plan and associated KPI
table.

    
ii.         
To
note the Annual Complaints and Customer Feedback Report.

  
iii.         
To
note the ‘State of the City’ report.

Reason for the Decision

 

As set out in the Officer’s report.

 

Any Alternative Options Considered and Rejected

 

Not applicable.

 

Scrutiny Considerations

 

The Assistant Chief Executive introduced the report.

 

The Assistant Chief Executive said the following in response
to Members’ questions:

 

     
i.         
The
condensation, damp and mould figures were up to date and covered the period of
2022-2023.

    
ii.         
Regarding
homelessness rates, were going back to pre-Covid levels.

  
iii.         
The
rise in direct emissions from Council assets and activities had risen due to
activities since Covid lockdown.

The Committee unanimously endorsed the recommendations.

 

The Executive Councillor approved the recommendations.

 

Conflicts of Interest Declared by the Executive
Councillor (and any Dispensations Granted)

 

No conflicts of interest were declared by the Executive
Councillor.

 

Details

OutcomeRecommendations Approved
Decision date3 Jul 2023