Purpose

To note the Housing Ombudsman finding.

Content

This item was chaired by Diana Minns (Vice-Chair Tenant
Representative).

 

Matter for Decision

The report referred to an Ombudsman’s report where a finding
of a fault in response to a housing related service had been made against the
Council.

 

Decision of Executive Councillor for Housing and
Homelessness

      i.         
Noted the information contained within the
Officer’s report.

     ii.         
Approved the remedial actions outlined and measures
established to reduce or eliminate the risk of repeat mistakes in future cases.

 

Reason for the Decision

As set out in the Officer’s report.

 

Any Alternative Options Considered and Rejected

Not applicable.

 

Scrutiny Considerations

The Committee received a report from the Group Manager

 

The Committee unanimously resolved to endorse the
recommendation.

 

The Executive Councillor approved the recommendation.

 

Conflicts of Interest Declared by the Executive
Councillor (and any Dispensations Granted)

No conflicts of interest were declared by the Executive
Councillor.