Purpose

To adopt the Tenant’s
Charter, following consultation  

Content

Resolved
 

(1)         
That the Tenants Charter (Appendix 1), which sets
out a new service standard that all tenants can expect to receive
from the Council whilst they are living within properties the
Council manages, be approved.

 

(2)         
That the planned publicity and promotion to ensure a
raising of the standards of rented properties within the District,
following the motion at the Council meeting on 17 July 2023 that
called on the Executive to reiterate the basic rights of
tenants across Cherwell and the responsibilities of landlords and
run a public awareness campaign of the Charter, encouraging tenants
to be aware of their rights and where local sources of advice and
support can be found, be approved.