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*RESOLVED  -
 

1.  
That the Housing Service Annual
Report to Tenants for the financial year
2022/23, attached as Appendix A of the
Director’s report be
approved.
 

2.  
That a copy of the Annual Report be published on the
council’s website.
 
REASONS FOR DECISIONS
 

1.  
The Annual Report to Tenants is a key
tool in strengthening the council’s relationship with
tenants, through effective communication and engagement with our
customers, and ensuring we seek to maintain and improve our service
delivery standards.
 

2.  
Since 2010, housing providers have been
required to produce an Annual Report to Tenants setting out performance against a range of
standards.
 

3.  
The Annual
Report to Tenants for each year ending 31 March, should be
made available to tenants and should
include details of performance against the regulatory standards,
achievements during the year and planned service improvements for
the following year.