REG 3582 - Housing Complaints Annual Report 2025-26 for tenants in County Durham, where Durham County Council is the landlord (Table 3 Paragraph 37) (Part A)
October 5, 2026 Head of Housing, Communities and Leisure (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
Head of Housing, Communities and Leisure approved a governing body response to the annual housing complaints report for 2025-26 on 05/10/2026. The decision approved recommendations and minor amendments to the housing complaints policy. The decision also confirmed that Stage 2 housing complaints will be investigated by the Service Development and Intelligence Manager.
Full council record
Decision
Approve a governing body response (council housing board) to the annual complaints report for 2025-26, for homes managed by Durham County Council.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 5 Oct 2026 |