Mitel Telephone System Replacement

August 31, 2023 Customer and Corporate Support Services Portfolio Holder (Cabinet member) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to approve a direct contract award to Gamma for £457k over three years, with two optional one-year extensions, to replace the Council's Mitel telephone system, and to request a waiver of the call-in requirements due to an immovable deadline for migrating voice call functionality.

Full council record
Content

(1)        To approve the
direct award of a contact between EFDC and Gamma for £457k
for a fixed 3yr period. The contract includes two optional 12 month
extension periods (which run + 12 months, +12
months).

 

(2)        That the Chairman of Council be
requested to waive the call-in requirements for this decision on
the grounds that the project is against an immovable deadline of
migrating the Council’s voice call functionality from Mitel
before the 27th October 2023.

Supporting Documents

CCS-002 Mitel Replacement - Gamma Call-In Waiver Form.pdf
CCS-002 Mitel Replacement - Gamma v2.1.pdf

Details

OutcomeRecommendations Approved
Decision date31 Aug 2023