Update on Unpaid Carers Services in Flintshire

November 24, 2025 Governance and Audit Committee (Committee) Key decision Approved View on council website
Full council record
Purpose

To update Members
on the current unpaid carers services in Flintshire including the
outcome of the recent procurement exercise and review by the
Ombudsman.

Content

That the Committee:
 

(a)    
Acknowledges the update on the process of recommissioning unpaid
carers services;

 

(b)    
Acknowledges the outcome of the Public Services Ombudsman for Wales
(PSOW) “Own Initiative” Investigation into Carers
Services and the progress made against the resulting action plan;
and

 

(c)    
Acknowledges the positive work underway with the North East Wales
Carers Information Service (NEWCIS) to develop our unpaid carers
services and the Carers Centre as a hub for unpaid carers in
Flintshire.

Details

OutcomeRecommendations Approved
Decision date24 Nov 2025