Direct Award for Tenancy Fraud Team

July 22, 2026 Joint Director of Housing Services (Officer) Approved View on council website
Full council record

Decision

Guildford Borough Council to outsource their housing tenancy fraud function to Waverley Borough Council under a direct award contract through delegated decision by the Director of Housing

Reasons for the decision

Through pooling of resources WBC can benefit from a larger and more resilient team. GBC can benefit from in house knowledge, expertise and direct monitoring from Director of Housing.

Alternative options considered

Option 1 - remain as is
Option 2 - expand in house teams separately within GBC and WBC. No benefit of pooling resources
Option 3 - GBC and WBC create a joint housing fraud team with two officers who are W and G only with separate functions - rejected due to data issues
Option 4 - GBC and WBC to create joint fraud team - alternative governance route aged with legal colleagues
option 5 - contract out eternally - less responsive, no in house knowledge nor internal monitoring

Details

OutcomeRecommendations Approved
Decision date22 Jul 2026
Lead officerFaye Gould