Variation to Civica Contract
September 24, 2026 Joint Strategic Director Finance and Resources (S151) (Officer) Approved View on council websiteFull council record
Decision
Decision to vary Civica OPENRevenues contract for encryption at rest and data cleansing. Encryption at rest is a DWP requirement and data cleansing compliments this.
Reasons for the decision
We need to enhance data security. This can only be provided by our current software supplier.
Alternative options considered
The alternative option is "do nothing". However improved security is a DWP requirement, and if we do not make the improvement they will remove the access to their data that we need to provide Housing Benefits to residents.
Details
| Outcome | Recommendations Approved |
| Decision date | 24 Sep 2026 |