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·       To accept the
report and to note the observations.

·       To welcome that
a detailed work programme is being drawn up to address the recommendations of
the Information Commissioner's Office following an audit of the Council's
arrangements in relation to freedom of information requests

·       That the
Committee receive an update on the Customer Care Plan as it develops

·       That Heads of Department need to be
encouraged to respond to the annual questionnaire from the Legal Service

·       To request that the Scrutiny Committee
receive information about prosecutions relating to pupil absences.