Repairs Policy

September 11, 2025 Cabinet (Cabinet collective) Key decision Approved View on council website

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Summary

...the Cabinet of Harlow approved the new Housing Repairs Policy, effective from October 1, 2025, after noting improvements in the repairs service.

Full council record

Decision

RESOLVED
that Cabinet:
 
A   
Noted the significant improvement in the repairs
service, resulting in the lowest number of outstanding repairs on
record.

 
B   
Noted the steps being taken to further improve the
repairs service and ensure that the new policy is successfully
delivered.

 
C   
Approved the new Housing Repairs Policy as set out
in Appendix A to the report with it coming into effect from 1
October 2025.

Related Meeting

CabinetThursday, 11th September, 2025 7.00 pm on September 11, 2025

Supporting Documents

Housing Repairs Policy.pdf
Appendix A - Housing Repairs and Maintenance Policy.pdf

Details

OutcomeRecommendations Approved
Decision date11 Sep 2025
Subject to call-inYes