To approve a direct award for the Technology Enabled Care Service (TECS)
July 18, 2025 Chief executive (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to approve a direct award to Careium UK Limited for Herefordshire's Technology Enabled Care Service (TECS) until March 31, 2027, in the event that the current provider is unable to continue delivering the service.
Full council record
Decision
To approve a direct award to Careium UK
Limited for Herefordshire’s
Technology Enabled Care Service (TECS), including reactive and
proactive call monitoring.
This is in the event that the current provider, NRS Healthcare, is
unable to continue delivering the service on behalf of the council
and ICB.
The service will be delivered by Careium UK Limited until 31 March
2027. The contract value is £565,000 per year or
£941,666 over the full lifetime of the contract.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 18 Jul 2025 |