To approve transferring the Integrated Community Equipment Service (ICES) to an in-house service, operated by Hoople Ltd
July 18, 2025 Chief executive (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to transfer the Integrated Community Equipment Service (ICES) to an in-house service operated by Hoople Ltd, in the event that the current provider, NRS Healthcare, is unable to continue delivering the service.
Full council record
Decision
To transfer Herefordshire’s Integrated Community Equipment Service
(ICES) from an external provider to an in-house service, operated by
Hoople Ltd.
This is in the event that the current external provider, NRS Healthcare, is unable to continue delivering the service on behalf of the council and ICB.
The service will be delivered by Hoople Ltd for an initial period until 31
March 2027, with the option to extend for further periods up to 31 March
2030, subject to service performance and budget availability.
The contract value is £1.822 million per year.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 18 Jul 2025 |