Recommissioning of Children’s Rights & Advocacy and Independent Visitors Services

August 28, 2026 Cabinet member children and young people (Cabinet member) Key decision In call-in window View on council website
Full council record

Purpose

This report seeks approval to undertake an open procurement in accordance with the Procurement Act 2023 and the Council’s Contract Procedure Rules (CPRs) under the Light Touch Regime for the Children's Rights and Advocacy Service and Independent Visitor Service. The procurement will ensure the council continues to meet its statutory duties by providing independent advocacy, representation and trusted adult support to vulnerable children and young people across Herefordshire. It will also support the transition of the Children's Rights and Advocacy Service from an in-house model to an externally commissioned service, strengthening the independence of advocacy in line with national guidance and recognised best practice, while maintaining continuity of support for children and young people.

Decision

That:

a)    Approval is given to undertake an open procurement, in accordance with the Procurement Act 2023, and the Council’s Contract Procedure Rule (CPRs) for the provision of an externally commissioned Children's Rights and Advocacy Service (CRA) and an Independent Visitor Service (IV).

b)    Approval for an initial contract period of five years, commencing on 1 January 2027 (CRA) and 1 February 2027 (IV), with the option to extend for up to a further 24 months, within the approved budget. The procurement will allow for phased mobilisation, including commencement of the Children's Rights and Advocacy Service, ahead of the Independent Visitor Service where operationally required.

c)     Authority is delegated to the Corporate Director for Children and Young People to:

i)               award the contract(s) following completion of the procurement process;

ii)              take all operational decisions necessary to complete the procurement process and to manage the resulting contract(s), in accordance with the council's Contract Procedure Rules and within the approved budget and;

iii)             to approve the exercise of the extension option for a period of up to 24 months, subject to satisfactory contract performance, continued service need, available funding and compliance with the council's governance arrangements.

Alternative options considered

1.     The council could continue to deliver the Children's Rights and Advocacy Service in house whilst separately procuring the Independent Visitor Service.

This option is not recommended. Whilst this would maintain existing arrangements for advocacy, it would not strengthen the operational independence of the advocacy service from the Local Authority, in line with national guidance and recognised best practice. It would also miss the opportunity to recommission both services through a single procurement exercise, supporting a consistent approach to commissioning, improved contract management and value for money, whilst maintaining the distinct statutory functions of each service.

2.     The council could undertake separate procurement exercises for the Children's Rights and Advocacy Service and the Independent Visitor Service.

This option is not recommended. The services have previously been commissioned jointly and have been successfully delivered under a single contractual arrangement. Procuring the services separately would increase procurement activity and contract management requirements without providing additional benefit to the children and young people or the council. A single procurement exercise supports a coordinated commissioning approach, whilst maintaining the distinct statutory purpose and operational independence of each service.

Supporting Documents

To seek approval to procure a supplier to deliver the general management and staffing for the emerge.pdf
ROD TPO 712 Provisional.pdf
Record of Officer Decision - Glowson Wood Road.docx.pdf
Appendix 1 for Recommissioning of Childrens Rights Advocacy and Independent Visitors Services.pdf
Recommissioning of Childrens Rights Advocacy and Independent Visitors Services main report.pdf

Details

ReferenceCall-ins0
OutcomeRecommendations Approved (subject to call-in)
Decision date28 Aug 2026
Expected date28 Aug 2026
Originally due28 Aug 2026
Lead officerEllie Jenkins, Karen Stanton
Subject to call-inYes