Purpose

The current website contract is in its fourth
and final year and ends on 31 March 2024. Therefore, a new contract
is required, to ensure the Talk Community website remains
available.

The Talk Community website, originally known as WISH, was
established in 2015 to enable Herefordshire Council to meet the
requirements of the Care Act 2014, specifically around the
provision of information, advice and support to help people improve
their health and wellbeing by connecting them to their local
community, services and activities.

The Talk Community website supports the council’s strategic
vision, culture and aspiration to prioritise prevention,
independence and wellbeing, by enabling more people to get the
assistance they need, at the earliest opportunity possible. This
helps to reduce demand for more specialist and expensive health and
social care services.