Annual Housing Landlord Complaints Performance and Service Improvements
June 17, 2025 Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet of Hounslow Council noted the Annual Complaints Performance and Service Improvement Report for scrutiny and challenge on 17 June 2025. The report detailed housing landlord complaint performance for 2024/25, including an analysis of complaint handling, themes, and service improvements. The Cabinet's noting of the report approved the recommendations within it.
Full council record
Decision
Cabinet noted the Annual Complaints Performance and Service Improvement Report for scrutiny and challenge.
Related Meeting
Cabinet - Tuesday, 17 June 2025 7:00 pm on June 17, 2025
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 17 Jun 2025 |