Purpose

To inform and update Councillors that One
Leisure and the Council have either completed, are in the process
of completing, or have deferred some of the actions due to LGR.
 
To provide Councillor’s an opportunity
to review, consider and respond on One Leisure’s and the
Council’s progress since the 12-month update (July 2025) of
the One Leisure Independent Review recommendations.
 
To gain approval of the newly created One
Leisure Vision, Customer Charter, and the new structure of One
Leisure’s 3-year business plan.

Decision

The Cabinet has
 
(1) 
agreed and approved that all outstanding actions from the 12-month
update report (July 2025) have been concluded;
 
(2) 
acknowledged and accepted the 7 new actions from within the Year 1
– Transformation Progress Report of Actions &
Recommendations from the Long-Term Operating Model for One Leisure
undertaken by First Point Management;
 
(3) 
accepted and approved the completion or on-going nature of the 7
actions identified within the Transformation Progress Report of
Actions & Recommendations from the Long-Term Operating Model
for One Leisure undertaken by First Point Management;
 
(4) 
approved the One Leisure Vision, Customer Charter, and the new
structure of the One Leisure 3-year business plan; and
 
(5) 
delegated authority to the Head of Leisure, Health and Environment
in consultation with Portfolio Holder for Leisure & Health, to
undertake all necessary actions required to implement the
aforementioned strategies and embed the
vision for One Leisure and its continuous improvement.

Reasons for the decision

To fulfil the commitment made to Council that
One Leisure would return and provide a final update on the
additional 7 recommendations set out in 2.7 of this report and
actions stemming from the 12-month update of the Independent Review
of the Long-Term Operating Model for One Leisure.
 
To allow Councillors to review, comment, and
feedback on the progress One Leisure have made on the additional 7
actions provided in the Independent Review of the Long-Term
Operating Model for One Leisure 12 Month Update report, that have
now either been completed, in the process of being completed or
deferred due to LGR.
 
To acknowledge the actions outlined in Section
4.1 of this report have been incorporated into the service plans
for One Leisure spanning 2025-2026 and 2026-2027.

Alternative options considered

As outlined within the report.