Hornbill (HelpU) Implementation Cost and Subscription Contract Extension 2025-26
April 25, 2025 Corporate Director: Resident and Enabling Services (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to note additional project spending and approve a 12-month contract extension with Hornbill for HelpU at a cost of £156,232.00, bringing the total contract value to £480,577.64.
Full council record
Decision
1.
To note the additional project implementation and HelpU
subscription spend of £30,766.64 incurred from 1 April 2024
to 31 March 2025.
2.
To approve the 12-month extension of the contract for HelpU with
Hornbill from 1 April 2025 to 31 March 2026 at a cost of
£156,232.00. This brings the total contract value to a
maximum of £480,577.64
Supporting Documents
Details
| Outcome | Recommendations approved |
| Decision date | 25 Apr 2025 |