NEC Housing Management System Maintenance and Support

August 4, 2025 Cabinet Member for Digital, Data and Resident Experience (job-share) (Cabinet member) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to approve a five-year support and maintenance contract with NEC Software Solutions UK Ltd for the Housing Management System, commencing July 1, 2025, at a cost of £1,203,942.43, and to note the £68,373 spend for the bridging contract from April 1 to June 30, 2025.

Full council record

Purpose

Contract for five year Support and Maintenance
for the NEC Housing Solution used by Housing and Revenues and
Benefits.

Decision

To note the spend of
£68,373 for the three-month support and maintenance contract
with NEC from 1 April – 30 June 2025.
To approve the award
of a support and maintenance contract to NEC Software Solutions UK
Ltd (NEC) for the Housing Management System through a direct award
on the Crown Commercial Services Vertical Application Solutions
Framework RM6259 Lot 3: Housing, Environmental and Planning
Solutions, for a duration of five years, commencing
1 July 2025 to 30 June 2030 at a contract cost of
£1,203,942.43. The contract includes no provision to extend
for further years

Supporting Documents

EIA - NEC Housing Management System Reprocurement.pdf
NEC Housing System Maintenance Contract Pt 1.pdf

Details

OutcomeRecommendations Approved
Decision date4 Aug 2025
Subject to call-inYes