Award of Contract for a Community Alarm service
November 27, 2025 Cabinet Member for Healthier Communities (job-share) (Cabinet member) Key decision Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet Member for Healthier Communities (job-share) approved the award of a contract for a community alarm service to the London Borough of Harrow on 27 November 2025. The contract will run from 1 April 2026 to 31 March 2029, with an option to extend for one year to 31 March 2030. This decision includes ceasing the response service element of the contract and implementing mitigation measures such as reviewing care needs, updating contact details, and ensuring clear processes for alarm monitoring centres.
Full council record
Purpose
To award a contract for a community alarm
service from 1 April 2026 to 31 March 2029, with an option to
extend for a one year to 31 March 2030.
The service is provided to elderly and vulnerable residents to
support them to live independently and also support hospital
discharges.
Decision
1.
To make an award of contract to the London Borough of Harrow, via
an Inter Authority Agreement, to provide a community alarm service
at an annual cost of up to £220,000 from 1 April 2026 to 31
March 2029 (totalling up to £660,000 ) with an option to
extend the contract by a further year to 31 March 2030 at a total
cost of up to £880,000.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 27 Nov 2025 |
| Subject to call-in | Yes |