NH57.25 Penalty Charge Notice and Permit Management System Contract Extension

December 19, 2025 Corporate Director Neighbourhoods and Housing - Nicki Butterworth (Officer) Approved View on council website

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Summary

...awarded a 12-month contract, with an option for a further 12 months, to Imperial Civil Enforcement Solutions Limited for an ICT system to manage Penalty Charge Notices and parking permits at an estimated cost of £177,285 (exc VAT) for the initial period.

Full council record

Purpose

Award of contract to Imperial Civil
Enforcement Solutions Ltd for a Penalty Charge Notice Permit
Management System.

Decision

For the reasons set out in this report, the
Corporate Director has decided to:
1)   
Award a contract to Imperial Civil Enforcement Solutions Limited
for the provision of an ICT system to administer the issuing and
general management of Penalty Charge Notices (“PCN”)
and parking permits for a period of 12 months at an estimated cost
for the initial 12 month period of
£177,285 (exc VAT), with an
option to extend by a further 12 months if required.

Alternative options considered

Do nothing. Without a system to manage PCNs or
parking permits, Parking Services would be unable manage and police
parking within the city which is unacceptable. Therefore, this
option has been discounted.
 
Undertake a competitive procurement process.
The current contract has expired so there is now no time to
undertake a competitive procurement process. Therefore, this option
has been discounted.
 
Award a contract to an alternative supplier.
The current contract has expired and requires immediate
replacement, and awarding to an alternative supplier would require
significant time to implement a new system and migrate existing
data.  Therefore, this option has been
discounted.
 

Supporting Documents

NH57.25 Penalty Charge Notice and Permit Management System Contract Award.pdf

Details

OutcomeRecommendations Approved
Decision date19 Dec 2025