Annual Report Compliment, Comments and Complaints

November 3, 2026 Cabinet (Cabinet collective) Approved View on council website
Full council record

Decision

The Cabinet had before it and NOTED a report * from Head of Digital Transformation and Customer Engagement providing an update on the customer feedback for the compliments, comments and complaints received.

Note: * Report previously circulated.

Related Meeting

Cabinet - Tuesday, 3rd November, 2026 5.15 pm on November 3, 2026

Supporting Documents

App2_LessonsLearned_Themed.pdf
App 5 Self-assessment form 25-26.pdf
App1 DataTables.pdf
App 6 Complaints and Feedback Policy v5.2.pdf
20260914 Annual Report Customer Feedback 25_26.pdf
App3 LGSCOCombined.pdf
App4 Local Benchmarking.pdf

Details

OutcomeRecommendations Approved
Decision date3 Nov 2026