Purpose

The purpose of the report was to seek approval of the Bereavement Services Strategy, which set out the Council’s long-term framework for delivering compassionate, inclusive and sustainable bereavement services across Middlesbrough.

Decision

ORDERED that Executive approve the Bereavement Services Strategy as the framework for delivering compassionate, inclusive and sustainable bereavement services for Middlesbrough.

Reasons for the decision

REASONS

Bereavement Services were a critical function of Middlesbrough Council, reflecting its commitment to dignity and compassion during times of loss. The submitted decisions aligned with the council plan and supported its ambitions of safe and resilient communities as well as a healthy place and delivering best value by improving service accessibility, governance and environmental sustainability.

The submitted decisions would have also seen the adoption of low emission cremation practices and sustainable long-term plans for Middlesbrough’s cemeteries and explored the service’s opening times and flexibility in relation to cremations and burials.

The strategy included pricing reviews, efficiency measures and long-term investment planning as well as strengthening relationships with funeral directors, faith groups and residents to rebuild trust and improve overall satisfaction.

Alternative options considered

OPTIONS

The Executive considered the option of maintaining the existing service model, equipment and structures. This was not supported, as it would not have future proofed the service, would have risked non-compliance with regulatory requirements and would have limited the Council’s ability to meet the needs and expectations of residents.