Housing Ombudsman Feedback

September 9, 2025 Cabinet (Cabinet collective) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to note the Housing Ombudsman's Landlord performance report for the period April 2024 to March 2025, which reflected a decrease in the overall maladministration rate and highlighted areas for improvement in responsive repairs and complaints handling.

Full council record
Purpose

To note the Housing Ombudsman’s Landlord
performance report.

Content

RESOLVED:

That the outcome of the Housing
Ombudsman report be noted.

Related Meeting

Cabinet - Tuesday 9th September, 2025 6.30 pm on September 9, 2025

Supporting Documents

Housing Ombudsman Feedback.pdf
Annex A - Landlord Report MKCC.pdf

Details

OutcomeRecommendations Approved
Decision date9 Sep 2025