Decision

1. That the Council’s Head of Customer Data and Insight be thanked for her report and clarification of the points raised by the Committee during its scrutiny of the Q1 update.
2. That for the next meeting of the Committee, the Council’s Head of Customer Data and Insight provides additional information on:

a)    The factors affecting a lower level of tenant satisfaction with the Council’s Repairs and Maintenance Service;

b)       The appropriate RAG rating for measure MKC 1361;

c)        A report on what was being done to improve the % rate for reuse / recycling / composting in Milton Keynes (NI 192); and

d)       The rationale for the target time to complete child adoption processes in Milton Keynes (MKC 325), whether the target realistic or is it impossible to achieve, and if it is impossible to achieve why has it been set at such an impossible level.

1. That, on behalf of the Committee, the Committee Services Manager writes to the Housing Acquisitions Team congratulating them on their hard work to improve their performance rating.