Annual Complaints Performance and Service Improvement Report 2025/26

July 1, 2026 Cabinet (Cabinet collective) Key decision Awaiting outcome View on council website
Full council record

Purpose

To approve the Annual Complaints Performance and Service Improvement Report and provide the Governing Body’s Response

Related Meeting

Cabinet - Wednesday, 1 July 2026 - 10.00 am on July 1, 2026

Supporting Documents

Appendix 2 - Complaint Handling Code Self Assessments.pdf
Appendix 3 - Draft Governing Bodys Response.pdf
Report - Annual Complaints Performance and Service Improvement Report 25_26.pdf
Appendix 1 - Annual Complaints Performance and Service Improvement Report.pdf

Details

OutcomeFor Determination
Decision date1 Jul 2026
Effective from11 Jul 2026
Expected date1 Jul 2026
Originally due1 Jul 2026
Lead officerAmanda Wilson
Subject to call-inYes