Dementia Support and Advice Service – contract extension

September 10, 2026 Corporate Director of Health and Adult Services (Officer) Key decision Approved View on council website
Full council record

Purpose

To approve the final extension of the Dementia Support and Advice Service contract for a two-year period commencing on 1 April 2027.

Decision

Approval has been given for the extension of the Dementia Support and Advice Service contract for a two-year period commencing on 1 April 2027.

Reasons for the decision

The Dementia Support and Advice service is a well-established and trusted service. It provides valued preventative support for people living with dementia and their carers; increases wider understanding and plays a key role in strategic development. Extending the contract for the final two years will allow the continuation of a well-performing service and provide a strong evidence base to inform future recommissioning.

The service supports an average of 93 new referrals per month and as of June 2026 is providing ongoing support to over 8643 people (those living with dementia and their carers). Evaluation shows positive impact with 100% of wellbeing/brain health café attendees reporting improved wellbeing and that attending has helped them develop a good support network. Whilst 99% of people felt better able to cope/manage their caring responsibilities after a home visit.

Alternative options considered

Extending the service for this final two years of the contract will allow continuation of the current delivery of the service with no disruption to individuals accessing the support. The contract has scope to use this natural extension. Re-procurement is not required as the service is not under performing, nor does the specification require a material change. Failure to extend the service could result in service cessation, leaving people without support and increasing pressure on statutory services.

Details

ReferenceCall-ins0
OutcomeRecommendations Approved
Decision date10 Sep 2026
Effective from22 Sep 2026
Expected date10 Sep 2026
Originally due10 Sep 2026
Lead officerNatalie Smith
Subject to call-inYes