Service Redesign - Libraries and Customer Services

September 8, 2026 Cabinet (Cabinet collective) Key decision In call-in window View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

The Cabinet decided to approve recommendations regarding the service redesign of Libraries and Customer Services on 08/09/2026. This included agreeing to a new operating model for a combined Library and Information Service, the introduction of revised operating models for 21 statutory libraries, and progress on community-led library models. The decision also agreed to delegate authority for minor amendments during implementation to the Executive Director of Public Health, Inequalities and Stronger Communities.

Supporting Documents

Service Redesign - Libraries and Customer Services.pdf
Appendix 4 Integrated Impact Assessment.pdf
Appendix 1 Public Consultation Report May 2026.pdf

Details

ReferenceCall-ins0
OutcomeRecommendations Approved (subject to call-in)
Decision date8 Sep 2026
Expected date8 Sep 2026
Originally due8 Sep 2026
Lead officerVicki Atkinson, Gemma Carter, Sarah Green, Karen Lounton, Gill O'Neill, Alison Peaden, Nigel Walsh
Subject to call-inYes