Procurement of an Information Technology Service Management (ITSM) and Information Technology Asset Management (ITAM) system
September 17, 2025 Strategic Director of Finance and Customer Services (Officer) Approved View on council websiteFull council record
Purpose
To award a contract for the provision of an
ITSM and ITAM system to meet the needs of the Council’s IT
department.
Decision
ROTHERHAM METROPOLITAN BOROUGH COUNCIL
RECORD OF OFFICER EXECUTIVE
DECISION
Date of Decision:
17th September 2025
Title:
Procurement of an Information Technology Service
Management (ITSM) and Information Technology Asset Management
(ITAM) system.
Decision Maker: (Including Job
Title)
Luke Sayers; Assistant Director of Customer,
Information and Digital Services (CIDS)
Details of Specific Delegation
or Delegation
contained in the relevant Sub- Scheme of
Delegation.
Sub-Scheme of Delegation - Strategic Director of Finance
and Customer Services
Procurement
(c) To make decisions in relation to commissioning
and procurement activity. Such activity should be carried out in
accordance with the Finance and Procurement Procedure
Rules.
Page 16 refers.
Decision:
To award a 3-year contract, with an option to
extend by a further 2 years and appoint Specialist Computer
Centres to provide the Council’s
ITSM and ITAM system, at a value
of
£375,672 (5-year term).
Reasons for the Decision:
Following evaluation of the procurement options
against the Council’s requirements, the Council decided to
run a further Competition through Crown Commercial Services (CCS),
Technology Services 3 (RM6100)
framework. Following evaluation of compliant tender submissions,
Specialist Computer Centres was
determined the most economically advantageous.
Details of alternative options considered and
rejected:
Above threshold open and restricted options were
considered, however, they were discounted due to the time it would
take to complete the procurement process which would not meet the
Council’s timeline for replacement.
A direct award was considered via Crown Commercial
Services (CCS), Technology Services 3 (RM6100) framework and was discounted as the
conditions for making a direct award could not be
met.
Conflicts of interest declared by
any
No conflicts of interest raised
Cabinet Member consulted by the decision maker
which relates to the decision:
Dispensations Granted:
(If any)
N/A
Conflicts of interest declared by the Decision
Maker if they sit as a Cabinet appointed representative to an
outside body which relates to the decision:
No conflicts of interest raised
Dispensations Granted:
(If any)
N/A
Reports or parts of reports relevant to the
decision being taken:
The procurement business case was used to
determine and agree the most appropriate procurement route. The
tender evaluation process and accompanying report was used to make
the decision.
I certify
that this is a true record of the executive
decision:
To
award a contract and appoint Specialist Computer Centres to provide
the Council’s ITSM and ITAM
system.
I confirm
that in making this decision, due regard was given to the seven
principles of public life.
Signed by the
Decision Maker:
Dated:
17/09/2025
Name:
Luke
Sayers
Job
Title: Assistant Director – Customer,
Information and Digital Services
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 17 Sep 2025 |