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(1) That the decision the taken by Cabinet in
July 2022 (minute reference 151/22) will no longer be proceeded
with.

(2) That the Director of Borough Economy be authorised to award a
contract to Civica UK for the Civica Cx case management system for
a period of three years with an option to extend for up to a
further two years.

(3) That the Director of Law and Governance be authorised to
execute any documentation to enable the action in (1) above.

(4) That any necessary exemptions to the Council’s
Procurement and Contract Procedure Rules be made to enable the
course of action referred to in (1) above to proceed.

(5) That the Director Borough Economy, in consultation with
Director of Law and Governance be authorised to undertake
variations to the contract in accordance with section 14 of the
councils Contract Procedure Rules and such variations to be less
that 10% of the contract value