Purpose

This report is to request
Cabinet Members’ authority to commence a mini tendering
exercise through the NHC (Northern Housing Consortium) for the
provision of platform providers and will be evaluated on the
basis of most economically advantageous tender.

Decision

Decision(s):

(1)

the tender process to select
the provider for the provision of Sefton Careline Call monitoring
platform be approved; and
 

(2)

delegated authority be given to the Assistant
Director (Operational In-House Services) in consultation with the
Cabinet Member to award the contract resulting from the procurement
process and to award any extension thereof; this will be for a
2+1+1 contract with a total approximate value of £112,000
over the four-year period.

 
Reason(s) for the
Decision(s):
To provide a robust call handling and
monitoring platform for Sefton Careline to maintain service
delivery for service users across the Borough of Sefton providing
the Council with a more efficient operation.
 
Alternative Options
Considered and Rejected
None