2024/25 Quarter 2 Performance Monitoring

December 5, 2024 Housing Policy Committee (Committee) Approved View on council website
Full council record
Content

9.1

The committee considered a
report of the Executive Director Neighbourhood Services providing
an overview of housing and repairs performance for a range of
services within its remit. The report covered the period up to
quarter 2 2024/25 (July – September 2024).
 
A detailed appendix report was
included with comparative data against other landlords where
available and regulatory performance. The report enabled the
Committee to understand and comment on the performance delivery of
housing and repairs services to both tenants and
citizens.

 

 

9.2

RESOLVED
UNANIMOUSLY: That the Housing Policy
Committee:-
 

1.   
Notes the performance report update provided for
quarter 2 2024/25 (July - September 2024)

2.   
Notes any issues of concern that they wish to
receive focussed analysis on in future performance
reports.

 

 

9.3

Reasons for Decision

9.3.1

The Housing Policy Committee
has delegated authority to monitor the
performance of Housing and
Repairs services to ensure that:
•      
The service is delivering for tenants, and that
tenant satisfaction in
closely monitored
•      
Limited resources are maximised due to budgetary
pressures
•      
The Council is delivering on corporate
priorities

Performance
information is shared with external organisations such as
the

Regulator of Social Housing and the Housing Ombudsman for
scrutiny.

 

 

 

 

9.4

Alternatives Considered and Rejected

9.4.1

The Housing Policy Committee
has delegated responsibility for the regular
monitoring of data including
performance and financial information, and
the performance monitoring of
Housing (public sector, private sector, and
related functions) services.
Therefore, no alternative options to the
production of this report have
been considered.

 

 

 

Supporting Documents

Housing Repairs Performance Report 24-25 Quarter 2 SG eviewed 27.11.2024.pdf
Appendix 1 - Housing Repairs Performance Report 2024-25 Quarter 2.pdf
EIA - Housing Repairs Performance Report.pdf

Details

OutcomeRecommendations Approved
Decision date5 Dec 2024