2024/25 Quarter 2 Performance Monitoring
December 5, 2024 Housing Policy Committee (Committee) Approved View on council websiteFull council record
Content
9.1
The committee considered a
report of the Executive Director Neighbourhood Services providing
an overview of housing and repairs performance for a range of
services within its remit. The report covered the period up to
quarter 2 2024/25 (July – September 2024).
A detailed appendix report was
included with comparative data against other landlords where
available and regulatory performance. The report enabled the
Committee to understand and comment on the performance delivery of
housing and repairs services to both tenants and
citizens.
9.2
RESOLVED
UNANIMOUSLY: That the Housing Policy
Committee:-
1.
Notes the performance report update provided for
quarter 2 2024/25 (July - September 2024)
2.
Notes any issues of concern that they wish to
receive focussed analysis on in future performance
reports.
9.3
Reasons for Decision
9.3.1
The Housing Policy Committee
has delegated authority to monitor the
performance of Housing and
Repairs services to ensure that:
•
The service is delivering for tenants, and that
tenant satisfaction in
closely monitored
•
Limited resources are maximised due to budgetary
pressures
•
The Council is delivering on corporate
priorities
Performance
information is shared with external organisations such as
the
Regulator of Social Housing and the Housing Ombudsman for
scrutiny.
9.4
Alternatives Considered and Rejected
9.4.1
The Housing Policy Committee
has delegated responsibility for the regular
monitoring of data including
performance and financial information, and
the performance monitoring of
Housing (public sector, private sector, and
related functions) services.
Therefore, no alternative options to the
production of this report have
been considered.
Related Meeting
Housing Policy Committee - Thursday 5 December 2024 2.00 pm on December 5, 2024
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 5 Dec 2024 |