Rent Arrears Recovery Policy Review

October 23, 2025 Housing Policy Committee (Committee) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to help ensure rent and arrears are collected, protect the Housing Revenue Account, and provide support to tenants, the Committee approved the revised Rent Arrears Recovery Policy, which includes changes such as extending the policy to cover both secure and introductory council tenancies and clarifying the ethical approach to arrears collection.

Full council record
Content

10.1

The Committee
considered a report of the Director of Neighbourhood Services which
introduced recommended changes to the rent arrears recovery
policy.

 

 

10.2

RESOLVED: That the
Housing Policy Committee:-

(a) 
Notes the outcome of the tenant consultation;
and

(b) 
Notes the recommended changes and approves the revised Rent Arrears
Recovery Policy in the form attached at Appendix B of the
report.
 
(NOTE: Part (a) was agreed
unanimously, for part (b) the result of the vote on the resolution
was FOR - 6 Members; AGAINST - 0 Members; ABSTENTIONS – 1
Member) 

 

 

 

 

10.3

Reasons for
Decision

 

 

10.3.1

The updated Policy will help ensure that rent and
arrears are collected and so helps to protect the HRA.
Tenants’ circumstances will be considered, and support
provided where needed, and when tenants engage. Firm but fair
action will be taken against those tenants that do not engage or
choose not to prioritise their rent payments. This will enable the
Council to continue the provision of providing homes to its
tenants, and ensure equality of opportunity for people wo have
affordable housing to live in.

 

 

 

 

10.4

Alternatives Considered and
Rejected

 

 

10.4.1

No alternative options were considered. The Rent
Arrears Recovery Policy commits to being reviewed every 3 years.
Consultation with customers and partners is required to ensure the
Policy is reflective of the views of all
stakeholders.

 

 

 
 
 

Supporting Documents

Form 2 - Policy Committee Decision Report - Rent Arrears Recovery Policy Oct 25.pdf
Appendix A - SCC rent policy - June 22.pdf
Appendix B - Rent Arrears Recovery Policy updated Oct 2025.pdf
Appendix C - Rent Arrears Recovery Policy Survey - survey responses Oct 25.pdf

Details

OutcomeRecommendations Approved
Decision date23 Oct 2025