Technology Enabled Care (TEC) Service Delivery Model Procurement
January 28, 2026 Approved View on council websiteFull council record
Content
14.1
The Service Manager was in attendance to
present a report which updated Committee members on the development
to introduce a new TEC Service Delivery Model following approval in
March 2025. It was explained that the new model would support the
move to a TEC First approach across the city, delivery the best
model outcomes for people in receipt of care at the same time as
delivering service efficiencies.
14.2
RESOLVED UNANIMOUSLY: That
Adult Health and Social Care Policy Committee:-
a)
Note the developments to introduce the new TEC Services Delivery
Model, which will include a 5-year contract I relation to the
procurement of a Strategic Partner, and a new Alarm Receiving
Centre (ARC)
b)
Note the continuing work being undertaken to complete the service
redesign of Citywide Care Alarms (CWCA) to ensure that the service
is affordable, self-funding and delivers the best possible outcomes
for customers.
14.3
Reasons for
Decision
14.3.1
TEC enables a range of people to be able to
continue to live independently, safe, and well in their own home
improving quality of life and supports the delivery of the Adult
Health & Social Care Strategy Living the Life you want to Live.
TEC services deliver benefits, including preventing, delaying, and
reducing the need for more intrusive and costly care, demand
management, the optimisation of care packages, supporting early
discharge from hospital, and preventing avoidable admissions.
14.3.2
The new TEC Service Delivery Model will
further our ambition to create a Joint TEC Commissioning Strategy
across Health and Social that enables the combination of proactive,
reactive, and in-person care with the aim of delivering whole
system financial and non-financial benefits supported by joint
investment.
14.3.3
The re-brand of the Citywide Care Alarms is in
preparation for the new TEC Service Delivery Model as well as
supporting the wider service redesign.
14.4
Alternatives
Considered and Rejected
14.4.1
Alternative Option 1: The financial impact
associated with the current CWCA service overspend dictated the
need for change, with the current service operating at the
periphery of adult social care being unable to realise the
financial and non-financial benefits. The opportunities to deliver
TEC to people in receipt of adult social care would also be missed.
We have subsequently gained approval at the December 25 Committee
for the Means testing of TEC alongside care and support to ensure
services are accessible to all.
14.4.2
Alternative Option 2: A regional service
delivery model would make sense and potentially delivery economies
of scale, with a single Strategic Development Partner and Alarm
Receiving Centre, with assessment, installation, maintenance, and
response services delivered locally by the 4 individual Local
Authorities. There is a degree of traction for the concept, however
all 4 Local Authorities are at different stages of development,
constrained by varying contract terms. Given the risks associated
with a delay to the implementation of Sheffield’s proposed
TEC Service Delivery Model and associated benefits we have
discounted this option but will support further regional
developments over the coming years. This is inequitable, will
require significant administrative support to manage and will cause
confusion and implementation challenges.
Related Meeting
Adult Health and Social Care Policy Committee - Wednesday 28 January 2026 10.00 am on January 28, 2026
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 28 Jan 2026 |