Content

10.1

This report sets out the
importance of the Social Care Case Management System and seeks
approval to Commission a Social Care System in order to ensure
service continuity.
 
This report also sets out the
estimated costs of the system over the maximum contract
period.

 

 

10.2

RESOLVED
UNANIMOUSLY: That the Education, Children
and Families Policy Committee approves the commission of a Social
Care Case Management System from an external provider for a period
of up to 8 years and estimated value of £3.1
million.

 

 

10.3

Reasons for Decision

 

 

10.3.1

This commissioning decision will enable the
Council to commence Commercial activity for a new contract
commencing from 5th May 2024 for a maximum duration of 8 years.

 

 

10.3.2

This commission will also ensure:
 

·      
The continuance of a software solution to manage the
Council’s key Line of Business System for Social Care.

·      
The Council meets its statutory duties.

·      
Back-office functions can continue.

 

 

10.4

Alternatives Considered and Rejected

 

 

10.4.1

Do nothing. The Council requires a Case
Management System for Social Care to deliver statutory services. Do
nothing means that the current contract ends on 4th May 2024 and
there will be no software provision. This is not a viable option
– the council must have a system in place to execute its
duties.

 

 

10.4.2

Develop our own system. This would be a
significant undertaking, requiring skills and resources that the
Council does not have. Those resources would have to be retained
for future updates and functional changes as statutory requirements
and business needs changed. The Council would also have to consider
storage and retention of data. Security and role-based access would
need to be managed.

 

 

10.4.3

Further extend existing contracts. This is not
an option as all available contract extensions have been
utilised.