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12.1
 
 
 
 
12.2
 
 
 
 

The Committee considered a report of the
Strategic Director for Adult Care and Wellbeing which provided the
Adult Social Care Complaints Annual Report 2022-3 for endorsement
by Committee and an update regarding learning from feedback from
individuals and carers.
 
RESOLVED UNANIMOUSLY: That the
Adult Health and Social Care Policy Committee:-
 
1. Endorses the Sheffield Adult Social Care
Complaints Annual Report 2022 – 2023 attached at Appendix
1.
2. Notes the Analysis of Complaints by Care
Quality Commission Quality Statement attached at Appendix 2.
3. Endorses the Learning from Feedback Annual
Report attached at Appendix 3. 4. Notes that engagement will be
undertaken during 2024 with individuals and unpaid carers to
continue to build our approach to learning from feedback and using
this to inform service improvements and strategic developments.
5. Agrees that the Strategic Director Adult
Care and Wellbeing providing six monthly updates on our learning
from feedback and subsequent service improvements as an assurance
to Committee that Adult Care and Wellbeing are continually learning
from feedback.
 

12.3

The Committee noted the
report.