Content

12.1

The
Director of Direct Services introduced the report which provided
the Committee with an overview of housing and repairs performance
for a range of services within the remit of the Committee. The
report covered the period up to quarter 1 (April – June) of
2023/2024. The first part of the report provides an analysis of the
performance, setting this within both the national and local
context in which services are delivered. A detailed appendix report
was included with comparative data against other landlords and
regulatory performance. The report allowed the Committee to
understand and comment on the performance delivery of housing and
repairs services to both tenants and citizens.
 

12.2

RESOLVED
UNANIMOUSLY: That
the Housing Policy Committee:-
 

1.    
Notes the Performance Report update provided for up
to quarter 1 of 2023/2024.

2.    
Highlights any issues of concern that they may wish
to discuss in future performance reports

12.3

Reasons for
Decision

12.3.1

The
Housing Policy Committee has delegated authority to monitor the
performance of Housing and Repairs services to ensure
that:
 

·      
The service is delivering for tenants, and that
tenant satisfaction in closely monitored.

·      
Limited resources are maximised due to budgetary
pressures.

·      
The Council is delivering on corporate
priorities.

·      
Performance information is shared with external
organisations such as the Regulator of Social Housing and the
Housing Ombudsman for scrutiny.

12.4

Alternatives Considered and
Rejected

12.4.1

The
Housing Policy Committee has delegated responsibility for the
regular monitoring of data including performance and financial
information, and the performance monitoring of Housing (public
sector, private sector, and related functions) services. Therefore,
no alternative options to the production of this report have been
considered.