Content

8.1

Members considered a report of
the Executive Director of Neighbourhood Services seeking
formal approval for the implementation of a new Neighbourhood
Management Policy. This policy aligns with the Neighbourhood &
Community Standard as stipulated by the latest Regulator of Social
Housing Regulations, which were introduced on 1st April 2024.

 

 

8.2

RESOLVED
UNANIMOUSLY: That the Housing Policy
Committee:-
 

 

1.   
approves the content of the Neighbourhood Management Policy to
ensure that our neighbourhood management practices support the new
regulatory framework.

2.   
grants delegated authority to the Director of Housing to make any
necessary changes required to Section 2 of the policy regarding
Annual Visits, upon the completion of the Annual Visit Steering
Group Review, as required.

 

 

8.3

Reasons for Decision

8.3.1

It is recommended that the Housing Policy
Committee approve the draft proposed NMP because it aligns with
regulatory requirements, is backed by expert advice, provides
operational clarity, focuses on community well-being, and
integrates various neighbourhood management aspects into a unified
policy. The intended outcomes are improved service delivery, tenant
empowerment, and enhanced neighbourhood environments.

 

 

 

 

8.4

Alternatives Considered and Rejected

8.4.1

In the development of the NMP, H&NS has
evaluated the upcoming regulatory changes and the current
operational practices. After careful consideration, it was decided
that no alternative options would be pursued. The decision to
proceed without alternatives is based on the following:

·      
The NMP directly addresses the new consumer standards, ensuring
compliance.

·      
The policy provides a framework that covers various aspects of
neighbourhood management, making it unnecessary to consider
separate policies.

·      
Housing Quality Network (HQN), a reputable consultancy in the
housing sector, assisted us in undertaking a self-assessment and
recommended the NMP. Their expertise in the field lends significant
weight to the recommendation.

·      
The NMP aims to clarify roles and responsibilities, which is
expected to improve service delivery and tenant satisfaction.

·      
The policy emphasises tenant involvement and community safety,
which are important for creating a positive living environment.