Content

10.1

The committee considered a
report of the Executive Director Neighbourhood Services providing
an overview of housing and repairs performance for a range of
services within its remit. The report covered the period up to
quarter 1 2024/25 (April – June 2024). A detailed appendix
report was included with comparative data against other landlords
where available and regulatory performance. The report enabled the
Committee to understand and comment on the performance delivery of
housing and repairs services to both tenants and
citizens.

 

 

10.2

RESOLVED
UNANIMOUSLY: That the Housing Policy
Committee:-
 

1.   
Notes the performance report update provided for
quarter 1 2024/25 (April – June 2024)

2.   
Formally notes its thanks to all members of staff
who have contributed to the improvements in performance across the
service.

 

 

10.3

Reasons for Decision

10.3.1

The Housing Policy Committee
has delegated authority to monitor the
performance of Housing and
Repairs services to ensure that:
• The service is
delivering for tenants, and that tenant satisfaction in
closely monitored
• Limited resources are
maximised due to budgetary pressures
• The Council is
delivering on corporate priorities
Performance information is
shared with external organisations such as the
Regulator of Social Housing and
the Housing Ombudsman for scrutiny.

 

 

 

 

10.4

Alternatives Considered and Rejected

10.4.1

The Housing Policy Committee
has delegated responsibility for the regular
monitoring of data including
performance and financial information, and
the performance monitoring of
Housing (public sector, private sector, and
related functions) services.
Therefore, no alternative options to the
production of this report have
been considered.