Annual Complaints & Compliments Report- Solihull’s Children’s Services, 1 April 2024 - 31 March 2025

September 18, 2025 CPH Children and Education Decision Session (Other) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to endorse the content of the Annual Complaints & Compliments Report – 2024/25 for the Children’s & Education Directorate.

Full council record

Purpose

To meet the requirements of the The Children
Act 1989 Representations Procedure (England) Regulations 2006 and
provide information and analysis of 2023-2024 complaint &
compliments activity and related performance data for
Solihull’s Children’s Services.

Decision

The Cabinet Member reviewed and  RESOLVED to endorse the content of the
Annual Complaints & Compliments Report – 2024/25 for the
Children’s & Education Directorate.
 

Supporting Documents

- CPH for Children and Education.pdf
Childrens Annual Complaints Report - 2024-25 - Executive Summary 1.pdf

Details

OutcomeRecommendations Approved
Decision date18 Sep 2025
Subject to call-inYes