Council Housing Performance

September 18, 2026 Scrutiny Committee - Adults, Health and Housing (Committee) Approved View on council website
Full council record

Decision

The Adults, Health and Housing Scrutiny Committee considered the Council Housing Stock Management and Performance Report and RESOLVED to note the current performance of the Council's housing stock, landlord services, governance arrangements and regulatory compliance position.

The Committee welcomed the positive performance reported in relation to tenant satisfaction, tenant engagement arrangements and the achievement of full compliance with fire risk assessments following the completion of the improvement action plan. The Committee noted the successful transfer of housing management responsibilities to Homes in Somerset and the establishment of a single countywide tenant representation structure.

The Committee requested to receive regular quarterly reports which should include information on void property performance and turnaround times, together with updates on actions being taken to improve access arrangements for statutory safety inspections where tenants refuse entry.

The Committee further requested that opportunities be explored for scrutiny engagement with major registered social housing providers operating within Somerset, or alternatively that a briefing paper be provided outlining their performance arrangements, governance structures and key performance measures, to assist Members in understanding the wider social housing landscape across the county.

Supporting Documents

Council Housing Performance Report.pdf
Appendix 1 Consumer Standards - Regulator of Social Housing.pdf
Appendix 3 Acuity TSM Tracker Q1 2026.pdf
Appendix 4 Fire Safety Action Plan Update.pdf
Appendix 5 Fire Safety Action Plan.pdf
Appendix 6 In-house Landlord Annual Report 2025-2026.pdf
Appendix 2 Joint HiS SC Compliance Summary Report - August 2026.pdf

Details

OutcomeRecommendations Approved
Decision date18 Sep 2026