Purpose

To provide Cabinet with an update on progress
made towards meeting the outcomes of the Social Housing
(Regulation) Act 2023, including revised consumer
standards.

Decision

That the work underway towards
delivering the outcomes of the consumer standards, and the progress
made towards aligning services with the new regulatory regime be
noted.
 

Reasons for the decision

 
 
To provide updated information
regarding ongoing work towards meeting the outcomes of the consumer
standards.
 

Alternative options considered

Do nothing – to retain
progress updates through operational arrangements with the
Portfolio Holder for Strategic and Operational Housing.  This option was not considered to be appropriate
as the Regulator of Social Housing was clear that Councillors were
responsible for ensuring that the Council, in its role as a
registered provider, was meeting the regulatory standards
set.