Purpose

To provide Cabinet with an update on progress
made towards meeting the outcomes of the Social Housing
(Regulation) Act 2023, including revised consumer
standards.

Decision

1)   
That the Regulatory Improvement Plan be approved and
the progress made in addressing areas of weakness identified in the
regulator of Social Housings C2 judgement of the Council against
the Consumer Standards as part of its proactive regulatory
inspection regime be noted.
 
2)   
That the feedback from the Performance Monitoring
Panel regarding the tenant Satisfaction Measure (TSM) Analysis
scrutinised on 15 October 2025 be noted.
 
3)   
That the Tenant Engagement Impact Assessment report
be noted.
 

Reasons for the decision

To provide oversight,
awareness, and assurance of the Councils compliance with regulatory
requirements as a Social Landlord.

Alternative options considered

Do Nothing – to retain
progress updates through operational arrangements with the
Portfolio Holder for Strategic and Operational Housing. This option
is not considered to be appropriate as the Regulator of Social
Housing is clear that Councillors are responsible for ensuring that
the Council, in its role as a registered provider, is meeting the
regulatory standards.