South & East Lincolnshire Councils Partnership Customer Experience Strategy

January 17, 2024 Cabinet (Cabinet collective) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to adopt the South & East Lincolnshire Councils Partnership Customer Experience Strategy and commit to supporting its vision, principles, and approach to customer experience across council services.

Full council record

Purpose

To adopt the South & East
Lincolnshire Councils Partnership Customer Experience Strategy and
to commit to supporting the delivery of the vision, principles and
approach to Customer Experience across Council
services.
 

Decision

To adopt the South & East
Lincolnshire Councils Partnership Customer Experience Strategy and
to commit to supporting the delivery of the vision, principles and
approach to Customer Experience across Council services.

Supporting Documents

SELCP CUSTOMER EXPERIENCE STRATEGY REPORT SHDC 08012024 Informal Cabinet.pdf
Appendix B - Customer Experience Board Governance 004 08012024 Informal Cabinet.pdf
APPENDIX A SELCP Customer Experience Strategy FINAL 08012024 Informal Cabinet.pdf

Details

OutcomeRecommendations Approved
Decision date17 Jan 2024
Subject to call-inYes