Housing Landlord Services Complaint Handling – Q1-Q2 2024/25 update
November 12, 2024 Cabinet (Cabinet collective) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...that the Cabinet noted the Housing Landlord Service's complaint handling performance during the first two quarters of the 2024/25 fiscal year.
Full council record
Purpose
To provide Cabinet with an update on progress
made towards delivering the Housing Ombudsman Complaint Handling
Code 2024.
Decision
That the Housing Landlord
Service's complaint handling performance during quarter 1 and 2 of
2024/25 be noted.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 12 Nov 2024 |
| Subject to call-in | Yes |