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Cabinet received a report presenting the final
version of the Responsive Repairs and Maintenance Policy for
approval following consultation with tenants and leaseholders.
 
A summary of the feedback was provided in the
report and it was noted that the majority of respondents stated
that the respective Tenant and SBC responsibilities were
clear.  Members were pleased to note
that easy read versions of the Policy had been produced and that
the wording had been amended in relation to tenant and landlord
responsibilities.
 
 
It be
RESOLVED:
 
1.              
That the outcomes from the consultation with tenants
and leaseholders on the Repairs and Maintenance Policy and how this
is reflected in the final version be noted.
2.              
That the inclusion of a recharge policy for missed
appointments by tenants which aligns with the compensation payable
to tenants for missed appointments by the Council be
approved.
3.              
That subject to recommendation 2 above Cabinet
approve the Responsive Repairs and Maintenance Policy attached at
Appendix A to the report.
4.              
That it be noted that the Policy will become
effective from 1 January 2025 and that this will be publicised on
the Council’s website.
 

Reason for Decision: As contained in the
report.
Other Options considered:As contained in the report